Support/Frequently Asked Questions FAQ

XML Feed for Facebook Storefront with ShopTab

ShopTab Support
posted this on July 01, 2011 11:23 am

We hope to make your setup of the ShopTab store and data feed as simple as possible.  If you have any question please contact us at support@shoptab.net.

 

STEP 1: DATA FORMAT
Before setting up your ShopTab XML feed, please review our required format for the XML upload that is provided below. There is also a template available via the administration panel under the “Data Feed” tab when you log into your account.   Incorrectly formatted feeds will not be accepted by our system and will not process correctly. In the event that your feed is formatted incorrectly, you will receive an error message via email notification.

 XML_Sample.JPG

 

Requirements for a successful XML upload:

  • The XML feed must be UTF-8 encoded characters
  • All of the following fields are required for each product, except for condition:
    • title - The name/title of the product
    • price type - The product price as a float
    • category - The category you want the product grouped under
    • subcategory - A child to a parent category (may be left blank)
    • condition - The current condition of the product (new, used, refurbished, etc.). Leave blank if you are not using this field. (may be left blank)
    • description - A brief description of the product. We recommend under 500 characters and no line breaks.
    • link - The full URL to the product on your website, such as http://www.domainexample.com/productpage.html
    • image - The full URL to the image of your product, such as http://www.domainexample.com/images/imagefilename.jpg

 

STEP 2: CONFIGURE THE UPLOAD

 

Once you’ve created the correct format, you can log into ShopTab’s administration panel and schedule the timing of your XML upload as noted below:

XML_picture.JPG

You will designate the frequency (daily or weekly) and time for the upload and place in the URL location for the feed. Note: the site will clear out the database each time it uploads a new file.

To immediately load your products and test your file, after scheduling your feed feel free to click the "Upload Feed" button.


STEP 3: NOTIFICATIONS

You will be notified via the designated administrator email for your account of each successful or unsuccessful product update within minutes of the attempted upload.Bottom of Form