ShopTab Support

ShopTab Support May 02 Frequently Asked Questions FAQ

PayPal Integration with ShopTab

Do you need a Facebook Store with a flexible payment system for your products or services? Try combining ShopTab and PayPal to deliver a powerful Facebook store experience in minutes.

This solution is perfect for these retailers:
      - You have a PayPal account and are familiar with using it for payments
      - Access to the largest online payment system is desired
      - You are located in
countries well serviced by PayPal
      - You aren’t an e-commerce expert and desire a simple solution
      - You are new to online retail and want to try in Facebook first
      - You want to quickly test the value of a Facebook store for your business

Note: If you have an existing e-commerce website or are selling on a third party marketplace like Amazon, EBay or Etsy, the traditional ShopTab implementation should work well for you. 

 

 

STEP 1: Set up your PayPal checkout buttons.

A) Log into ShopTab and complete the integration with your Facebook page. Then select to choose the PayPal option for payments and orders (#1) and enter your PayPal email address (#2).

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B) Now click on “Add Product” and enter the information for your first product.

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Notes:
- You’ll need an external reference for your product picture. Follow the directions for how to create that URL.
- You may add one level of selection for your product (color, size, number of items…) with an associated list.  Example: Color with Red, White or Blue.

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Step 2: The Products in your Store are Active

Proceed to your Facebook page and your products will be active within the store with the PayPal “Buy Now” buttons.

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The user will select the “Buy Now” button and land on a PayPal payments page and will input their email address and PayPal password. The user also has an option to pay with a debit or credit card (#3).

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If you want to set up PayPal to support shipping and taxes you can log into your PayPal account and go to Profile/My Selling Tools and then select the Sales Tax and Shipping options. These will appear on your check page when the client elects to make a purchase.

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You will receive an email notification for each transaction.

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Good luck and good selling!

For full information on PayPal Website Payments go to this link - https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=merchant/wp_standard.

 

 

 

 

 

ShopTab Support November 21, 2009 1 Frequently Asked Questions FAQ

For a step by step guide on how to set up your Facebook shop tab review this 3 step guide (pdf download) on how to use ShopTab Admin.

A video review of the Facebook Store installation is available for your review as well. 

ShopTab Support Apr 10 Frequently Asked Questions FAQ

Authorize.net Integration with ShopTab

Do you need a Facebook Store with a flexible payment system for your products or services? Try combining ShopTab and Authorize.net’s Simple Checkout solution to deliver a powerful Facebook store experience in minutes.

This solution is perfect for these retailers:
     - You want in all-in-one Facebook store with integrated payments
     - You don’t have a website or other online commerce option
     - Payment for your products via major credit cards is desired
     - You have a limited number of products
     - The advantages of
simple checkout make sense for your store
     - Authorize.net provides your users a secure purchase experience
     - Your are a non-profit that wants to accept donations

Note: If you have an existing e-commerce website or are selling on a third party marketplace like Amazon, EBay or Etsy, the traditional ShopTab implementation should work well for you.

If you aren’t an Authorize.net client you’ll need to apply for their service at www.authorize.net or 888.323.4289.

STEP 1: Set up your Simple Checkout products in Authorize.net.
A) Log into Authorize.net (
http://secure.authorize.net) and click on “Simple Checkout” to start the process of creating your product listings.

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Click on “Add Item” to create your first product.

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B) Complete the form to create the appropriate checkout information for your product. Add shipping costs, if needed, and click on “Save” to create the checkout code.

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Your product checkout code is complete.  Click on the “Copy Code” button so that you can add the product to ShopTab.

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Step 2: Add the product listing to ShopTab
A) Log into your ShopTab account and go to the “Add Product” option.  Complete the title, price, category, subcategory (if needed), condition (new or used, if needed), description, location of an online image for your product and paste the Button Code into Java Scrip field and press Update.

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Once you press “Update” your product will become active in your Facebook store.

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Once your client clicks on the “Buy Now” button the purchase page will open up inside of your Facebook frame for the completion of the purchase.

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STEP 3: Create more products

You can return to Authorize.net and create as many products as you like.  Add them to the Facebook store page as noted in step #2.

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 Make sure to follow the standard installation process for deploying the application on your Facebook page and designing your store.  A video tour is available as well as PDF installation instructions to assist in your set-up.

Once that is complete, it is the time to start marketing your products on your Facebook page. Good luck and good selling!

 

ShopTab Support June 09, 2011 Frequently Asked Questions FAQ

For Facebook Timeline page layouts

To change the name of your ShopTab on your Facebook Timeline page please follow the instructions below.

1) Go to your business page that has ShopTab.
2) Under the Cover Image, click on the arrow next to the app icons.

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3) Move your cursor over the Shopping app icon and click on the pencil in the top right.

4) Click on "Edit Settings"

5) Edit the Custom Tab Name and click on Okay

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6) ShopTab should now be renamed and appear on your page as you have entered it

 

ShopTab Support June 01, 2010 Frequently Asked Questions FAQ

Currently ShopTab admin does not provide an ordering system to move products or categories around or to feature specific products onto the home page; however, there is a simple solution to organize your categories and or products.  For existing ShopTab users follow these steps:

1) Log into http://admin.shoptab.net and then click on My Products tab which should be the default page you land on

2) At the bottom of your products click Export Products

3) Open the Export Products in a spreadsheet program like Microsoft Excel

4) Once the file is opened, delete the ID column as this is an ID column assigned by the ShopTab database

5) Organize your products and or categories in the way you want them to show on ShopTab. The products near the top of the spreadsheet are those that will show first.  Special Note: On the first page of your Facebook ShopTab 10 (default setting), 20, 50 or 100 products are displayed.  If you want specific products to always show on the first page make sure those are the first 10 products at the top of your spreadsheet

6) Once done organizing all your products and or categories, save the file as a .csv to your computer

7))  In ShopTab Admin, go to the Data Feed tab and upload your new .csv file.  Wait about 5 seconds (based on average 500 products file) and then click on My Products tab and all your products should be displayed.  If you run into any issues please submit your .csv file, email address you use to log into ShopTab admin in a ticket at http://support.shoptab.net

Once the steps above are completed your Facebook ShopTab categories and or products or services will be displayed in the exact order you desire.  Let us know if any questions.