I received an error E00027 when trying to sign-up or update my credit card on file.

This error is given to ShopTab from our payment processor, Authorize.net, indicating that from your credit card transaction was not approved. We suggest the following steps to resolve the situation:

-          Check your credit card expiration date

-          Make sure the information under the Personal tab matches the credit card – name, address, postal code, etc.

-          Attempt your input again

-          Try a different credit card, if possible (make sure the information matches the personal section)

If the process above fails, please email us at support@shoptab.net.

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